Managed Infrastructure Services

Companies today face the challenge reducing costs while trying to maintain the same level of support with the existing systems. Using remote services to address these challenges is one way to receive various high-level specialties without the need to carry the overhead. Gartner estimates that "70% of IT support for infrastructure services can be performed from a remote location" and "remote infrastructure management services can reduce labor costs by 10% to 50%, depending on the delivery location, resulting in a 3% to 30% overall net savings, excluding one-time transition charges."

ERP Integrated Solutions Managed Infrastructure Services provides a flexible, affordable solution for managing and monitoring your infrastructure either on site or remotely. Our remote infrastructure monitoring services provide 24x7 availability and performance monitoring of your IT environment: servers, networks, applications, and security appliances.

The Network Operations Center (NOC) monitors these IT components and notifies the client in case of production downs or threshold alarms due to failures in hardware, application, internal network and data/voice communication services. Escalation and notification processes are performed based on the Service Level Agreement (SLA) in place.

Benefits of Managed Infrastructure Services:

• Avoid system and infrastructure outages
• Ability to Administer Complex Infrastructure on a 24x7 basis
• No Highly Skilled Internal Staff Costs
• No Investments in Expensive Monitoring Tools